Your Privacy Matters to Us
At Geetha Home Kitchen, we are committed to protecting your personal information and being transparent about how we collect, use, and share your data.
Last updated: July 15, 2025
Geetha Home Kitchen ("we," "our," or "us") operates the food delivery service located at 2nd Floor, Breeze Way Apartments, 312, Saibaba Nagar, Pallikaranai, Chennai, Tamil Nadu 600100, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.
Personal Information
- Name and contact information (phone number, email address)
- Delivery address and location details
- Payment information and transaction history
- Dietary preferences and health information (when provided)
- Order history and subscription details
Automatically Collected Information
- Device information and IP address
- Usage data and service interactions
- Location data for delivery purposes
- Communication records (calls, messages, emails)
We use the information we collect for the following purposes:
Service Delivery
- Process and fulfill your orders
- Manage your subscription
- Coordinate deliveries
- Provide customer support
Communication
- Send order confirmations
- Delivery notifications
- Subscription reminders
- Customer service responses
Improvement
- Analyze service usage
- Improve our offerings
- Develop new features
- Enhance user experience
Legal Compliance
- Comply with regulations
- Prevent fraud
- Resolve disputes
- Enforce our terms
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We may share information with trusted third parties who assist us in operating our business, such as payment processors and delivery partners.
Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, customer information may be transferred.
Consent
We may share information with your explicit consent for specific purposes.
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing through trusted providers
- Regular staff training on data protection practices
Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
You have the following rights regarding your personal information:
Access and Update
- View your personal information
- Update your account details
- Correct inaccurate information
Control and Delete
- Opt-out of marketing communications
- Request data deletion
- Withdraw consent
To exercise these rights, please contact us at +91 9500014634 or visit our office during business hours.
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website usage and performance
- Provide personalized content and recommendations
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences, but disabling cookies may affect service functionality.
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on our website
- Sending you an email notification
- Providing notice through our service
Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Geetha Home Kitchen
2nd Floor, Breeze Way Apartments, 312, Saibaba Nagar, Pallikaranai, Chennai, Tamil Nadu 600100, India
Phone: +91 9500014634
Business Hours: 08:00 - 20:00